Privacy Policy
Last updated: February 5, 2026
1. Introduction
Welcome to VideoGen. We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, how we use it, and your choices.
2. Data We Collect
- Account data (email, name, authentication details).
- Usage data (prompts, generation settings, and results history).
- Billing data (payment provider identifiers, invoices, and plan).
- Technical data (IP address, device, cookies, and logs).
3. How We Use Your Data
- Provide and improve the service, including AI video generation.
- Process payments and manage your credits and subscriptions.
- Prevent abuse, fraud, and enforce our policies.
- Communicate service updates and support responses.
4. Sharing
We share data with trusted vendors only as needed to provide the service, such as payment processors, hosting providers, and AI model partners. We do not sell personal data.
5. Data Retention
We retain account and billing records as required by law. Generation history is retained to provide your dashboard experience and may be deleted upon request where legally permitted.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data. Contact us to exercise these rights.
7. Security
We implement appropriate technical and organizational measures to protect your information. No method of transmission is 100% secure.
8. Contact
If you have questions about this policy, contact us at support@videogen.video.